Prescriptions
Repeat Prescriptions
Repeat prescriptions will be issued at the doctor’s discretion and are normally for patients on long-term treatment. When you need a repeat prescription there are a number of ways to place an order:
- By telephone - call the Medicines Ordering line on 01246 588860.
- Online - follow the link at the top of this page to complete a simple registration.
- NHS app
- MOL online ordering form
- SystmOnline and Patient Access
Please allow two full working days for prescriptions to be processed at the surgery, after this, dispensing times, can vary depending on pharmacy and remember to take weekends and bank holidays into account.
There is also a delivery service for our housebound patients, speak to your local pharmacy.
For further information, please see the Medicine Order Line (MOL) website.
How to Order
Ways you can order your repeat prescriptions:
- By visiting your usual pharmacy
- Medicines Order Line - Call 01246 588860 The Medicine Order Line service is open from 8AM to 4PM Monday – Friday (excluding bank holidays).
The telephone lines are staffed by fully trained Medicine Order Line Operatives (MOLOs) who will go through your prescription request and check which items are needed. The medication request is processed whilst you are on the telephone and is then sent electronically for the prescriber to review and sign. The prescription will then be sent electronically to your nominated pharmacy.
- Medicines Order Line Online Ordering Form - As well as offering a telephone service for ordering prescriptions, MOL now offer an online webform where you can submit your requests, please click here to access the form.
- SystmOnline - Repeat prescriptions can be ordered online through the SystmOnline portal here
NHS Charges
These charges apply in England only.
In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.90
- 12-month prepayment certificate (PPC): £114.50
- 3-month PPC: £32.05
- Hormone Replacement Therapy (HRT) prepayment certificate (PPC): £19.80
If you have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS Website
Information correct as of 24/03/2025
Prescription Fees
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available by clicking here GOV.UK
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
More information about electronic prescribing services
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- fill in our medication query form.
Medication Reviews
We no longer book GP appointments for medication reviews, if your medication needs to be reviewed the GP will check your notes and advise the reception team if they need to see you or not.
This system has released a lot of GP appointments and enabled us to arrange tests prior to seeing the GP where necessary.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
THINK ! Pharmacy First
No Doctor’s Appointment? No Problem!
Pharmacy First has launched in England.
This means you can now access expert advice and prescription medication directly from a Pharmacist for 7 common conditions, eliminating the need to see your GP.
The 7 conditions covered by the service are:
- Earache - 1 to 17 years old. This service is not suitable for patients suffering with recurrent acute otitis media (3 or more episodes in 6 months or four or more episodes in 12 months)
- Impetigo - 1 year and over. This service does not cover patients suffering from bullous impetigo or recurrent impetigo (defined as 2 or more episodes in the same year)
- Infected Insect Bites - 1 year and over
- Shingles - 18 years and over. This service is not suitable for pregnant individuals
- Sinusitis - 12 years and over. This service in does not cover immunosuppressed individuals, or patients suffering with chronic sinusitis (sinusitis that causes symptoms that last for more than 12 weeks)
- Sore Throat - 5 years and over
- Uncomplicated UTIs in Women - Women aged 16-64 years. This service is not suitable for pregnant women, patients with a urinary catheter, or patients who have suffered from recurrent UTI (2 episodes in last 6 months, or 3 episodes in last 12 months)
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Over the Counter Medicines
The NHS is looking to save 100 million pounds a year on the prescribing of medications to treat 'minor ailments'. Consequently GPs will no longer prescribe for the following:
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Acute sore throats. Cold sores. Conjunctivitis. Coughs and colds. Nasal congestion. Cradle cap (seborrhoeic dermatitis). Haemorrhoids. Infant colic. Mild cystitis. Mild irritant dermatitis. Dandruff. Infrequent diarrhoea or constipation.
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Dry or sore eyes. Earwax. Excessive sweating (Hyperhidrosis). Head lice. Indigestion. Heartburn. Infrequent migraines. Insect bites and stings. Mild acne and/or dry skin. Sunburn or the need for sun protection. Mild to moderate hay fever. Seasonal rhinitis.
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Minor burns and scalds. Mild pain, discomfort and/fever. Mouth ulcers. Nappy rash. Oral thrush. Prevention of dental caries. Athletes foot Teething. Toothache. Ringworm or threadworm. Travel sickness Warts or verrucas.
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