Accredited Veteran Friendly Practice
We are an Armed Forces veteran friendly accredited GP practice.
This means that, as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician who has a specialist knowledge of military related health conditions and veteran specific health services. This is important in helping ex-forces to get the best care and treatment.
If you are ex-forces, please let your GP know to help ensure you are getting the best possible care.
To find out more, ask your nurse or GP.
Local Support for Veterans
STAND TO Veteran Support - this is a service dedicated to Derbyshire's Forces community.
Tel: 01246 959333 Mon-Fri 9am-5pm
website: https://www.standto.co.uk/
STAND TO is a support service dedicated to Derbyshire’s veteran community. Whether you were Regular or Reserve forces, served for 22 years or 2 days STAND TO are there to help. ​They cover the whole of Derbyshire.
Standto have regular events around Derbyshire for members. Please follow the link below for current events or when you are next in the surgery, please take a look at the Veterans notice board in our waiting room.
https://www.standto.co.uk/our-events/
Derbyshire Alcohol Advice Service
First Floor, Dents Chambers, 81 New Square, Chesterfield, S40 1AH
Tel 01246 206514 Monday-Friday 9am-5pm
website: https://daas.uk.com/
updated: 06/08/2024
Military Veterans – Priority NHS Care
The government has pledged to support Military Veterans with priority NHS Care and as an accredited veteran friendly GP practice, we aim to provide the highest standard of care under the Veterans Patient Charter.
Veteran Friendly Practice Accreditation Certificate Veteran Friendly Practice Accreditation Certificate
Veterans Patient Charter Patient Charter
Who is defined as a veteran? A veteran is someone who has served in the armed forces for at least one day in the regular or reservist forces. There are around 4.5 million veterans in the UK.
All veterans are entitled to priority access to NHS hospital care for any condition as long as it related to their service, regardless of whether or not they receive a war pension.
Top tips for getting the right care and support:
• Register with a GP: It is important to register with a GP, rather than wait until you need treatment. Visit the NHS website to find out details of a local GP Prctice near to you.
• Tell your GP that you’ve served in the UK Armed Forces: Ask for the term ‘military veteran’ to be recorded in your patient record in the GP computer system. This will help your GP to better understand any military related health conditions that you may have and ensure that you are referred, where appropriate, to dedicated health and wellbeing services for veterans.
• Give your GP the paperwork that your military medical centre gave you, including any medical records: If you’ve recently left the forces, it is important to do this to help ensure your military health record transfers to your NHS health record. This will give your GP information on your health and ensure that any ongoing care and treatment is continued
Please see below for more details of NHS help available to military veterans.
06/15/2023
UK Organisations and Support for Veterans
Find healthcare and welfare support dedicated to veterans, service leavers, non-mobilised reservists, and their families and carers:
Veterans' Gateway
Priority healthcare treatment for Veterans in England and Wales
Tel: 0808 802 1212
Text 81212
Veterans UK Helpline
Tel: 0808 191 4218 (Mon-Thurs 07:30-18:30 and Fri 07:30-5pm)
e-mail: veterans-uk@mod.uk
NHS - Op Courage
Dedicated health services for the Armed Forces community Op COURAGE: The Veterans Mental Health and Wellbeing Service
Op COURAGE: The Veterans Mental Health and Wellbeing Service, is the new overarching name for the Veterans’ Mental Health Transition, Intervention and Liaison Service (TILS), Veterans’ Mental Health Complex Treatment Service (CTS) and Veterans’ Mental Health High Intensity Service (HIS). The new name has been developed following feedback from veterans and their families to make it easier for those leaving the military and veterans to find help.
Op COURAGE is for Service leavers, reservists, veterans and their families, who can contact the service direct, or ask a GP, charity or someone else, such as a family member or friend, to refer them.
For further information, including contact details for the service in your region, visit
https://www.nhs.uk/nhs-services/armed-forces-community/mental-health/veterans-reservists/
Op FORTITUDE can be accessed by homeless veterans including those sleeping on the streets. The housing hotline, delivered by The Riverside Group, will give homeless veterans a single point of contact to get them the help they need. Veterans can access the scheme through a dedicated charity helpline (0800 9520774).
Op NOVA provides emotional and practical support to veterans at all points of the justice system in England, including pre-arrest, arrest, post-arrest and those serving a custodial sentence. The prime objective is to provide a single support pathway for veterans to move away from the justice system. Veterans are supported on an individual basis, empowering them to engage and access specialist support services. Op NOVA receives referrals from the Police, the NHS Liaison and Diversion teams, the Prison and Probation service and NHS Reconnect (for veterans before they leave prison). Op NOVA is open 8am - 8pm Monday to Friday and 8am - 2pm Saturday, their freephone contact number is 0800 9177299.
Op PROSPER is an Office for Veterans’ Affairs programme empowering veterans and their families the length and breadth of the United Kingdom, enabling them to thrive in society by ensuring equal access to employment opportunities and supporting them into sustainable, valuable careers. The programme mobilises the business community to drive practical, cultural and behavioural change within sectors, ensuring they become more ‘veteran friendly’, while also creating tailored pathways for veterans into positions of employment. Call the Veteran Support Team for further information on 0121 262 3058.
Op RESTORE is an NHS service that supports individuals who have served in, or are leaving the UK Armed Forces, and have continuing physical health injuries and related medical problems attributed to their time in the Armed Forces. Referrals need to come from the veteran’s GP by emailing imperial.oprestore@nhs.net.
Op STERLING is a working in partnership with Fighting With Pride, and Age UK delivering a programme to help older LGBT+ veterans, service personnel and their families. The Operation Sterling programme provides telephone-based support, advice and casework to older LGBT+ veterans through Age UK’s Advice Line. The existing expertise of Age UK’s Advice Line advisors and the knowledge that Fighting With Pride has about how best to support the well-being of LGBT+ veterans means that Operation Sterling can support older LGBT+ veterans in many ways. Access to support is via an online enquiry form.
Combat Stress
Combat Stress which provides confidential and safe help and advice about service related mental health issues for the whole military community a
Combat Stress https://combatstress.org.uk/
HELPLINE: 0800 138 1619 (available 24hours)
TEXT: 07537 173683
EMAIL: helpline@combatstress.org.uk
Forcesline
Free and 100% confidential helpline that provides a supportive, listening and signposting service for serving personnel, former members of the Armed Forces and their families
https://www.ssafa.org.uk/get-help/forcesline
Tel: 0800 731 4880 (Mon-Fri 10.30-19:30)
Armed Forces Covenant
https://www.armedforcescovenant.gov.uk/support-and-advice/veterans/
Help for Heros
https://www.helpforheroes.org.uk/
SSAFA: The Armed Forces Charity
Supporting Older Veterans 0800 260 6767
https://www.ssafa.org.uk/get-help/supporting-older-veterans
Royal British Legion
https://www.britishlegion.org.uk/#
Veterans Foundation
https://www.veteransfoundation.org.uk/
Shout
(available 24 hours)
crisis text support service has been launched by Contact Armed Forces and Shout to support the military community.
If you’re struggling with your mental health and need immediate support to get through a crisis, text CONTACT to 85258. #TextCONTACT85258
Togetherall
(available 24 hours)
Share what's troubling you anonymously 24 hours a day, 7 days a week - join the Togetherall network. Free for serving personnel, veterans, family members and carers.
Little Troopers
A charity dedicated to supporting children from British Armed Forces families has launched a new, free webpage where you can access militry-specific tools and resources where we can support forces families and learn more about the experiences of service children.
Little Troopers is a UK-wide charity that has been operating since 2011. The charity recognises the unique challenges that forces children face, such as having a parent deployed or having to move home frequently – all of which can significantly impact on a child’s wellbeing and continuity of care.
https://www.littletroopers.net/little-troopers-in-healthcare/
updated: 28/11/2024
Remembering ALL Veterans this Remembrance Day
We're proud to be a Veteran Friendly Accredited GP practice and to support our veteran community this Remembrance Day.
We know that this Rememberance Day is likely to be particularly challenging for the many veterans in our community and we want you to know that we are trained and committed to effectively identifying your health needs.
As a Veteran Friendly Accredited practice, our team:
- recognises the importance of identifying veteran patients within our community
- understands the unique health needs that veterans have
- strive to provide veterans with the very best care and support
- knows about the specialist veteran healthcare services that exist
- undertakes regular training and development to ensure we're able to deliver the very best care to veterans inour community and meet the health ncommitments of the Armed Forces Covenant
If you're a veteran patient, please do let us know that you have served so that we can make sure you receive the most appropriate and best care, if and when you ever need it.